Digital Products
Needlepoint Diva sells digital counted needlepoint patterns in PDF format. No physical product will be shipped.
Please review the product description and requirements before purchasing.
Payment & Checkout
Purchases are processed and sold by Polar Software, Inc., acting as Merchant of Record and authorized reseller. Polar handles payment processing, applicable taxes, receipts, and transaction-related matters.
By completing your purchase, you also agree to the Needlepoint Diva Pattern License.
Digital Delivery
Your PDF pattern is made available electronically after successful payment.
If you have trouble accessing your purchase, please email me at the.needlepoint.diva@gmail.com using the email address you entered at checkout. I'll be happy to help you access your pattern.
Refunds
Refunds and transaction-related requests are handled in accordance with Polar's policies and applicable consumer law.
If there is a problem with your pattern or purchase, please contact me and I'll do my best to help.
Privacy
Payments and checkout information are processed by Polar and its payment providers. I do not receive or store your full payment card details.
I may receive information associated with your purchase, such as your name, email address, and order information, where necessary to verify your purchase or provide customer support.
If you contact Needlepoint Diva directly, I will use the information you provide to respond to your message.
For privacy-related questions, contact the.needlepoint.diva@gmail.com.
Contact
Questions about a pattern, an order, or these policies can be sent to the.needlepoint.diva@gmail.com.